About PlanM

Designed by parents like you

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The PlanM Difference

Australia's first NDIS Plan Manager specialising in supporting plan-managed and self-managed parents, carers and families with children and young adults.

PlanM brings a new approach to NDIS plan management to meet the expectations of a new generation of families. Our goal is to simplify the NDIS for you, reduce your financial admin and pass on to you our specialist knowledge so you can focus your time on your family rather than navigating the NDIS. It’s a plan manager made by parents, for parents.

Born from the experiences of parents

PlanM was developed by Mable, in response to the confusion from many parents about how they can use their child’s funding to get the supports they want.

PlanM was established as a registered plan manager to create a new model to better support these parents understand and realise the full potential of the NDIS for their children.

The decision to specialise in families with children and young people with disability is because we understand how crucial these years are to lay strong foundations for a good life and that these plans are built with a different funding approach to adult plans.

Our team brings years of experience to their roles, across all areas of disability, the NDIS, innovative support and financial management. All this teamed with a commitment to excellence in our financial support and a passion for working with families.

The PlanM Discovery journey

Our PlanM Guides and Experts are there for you as you navigate the NDIS starting with our PlanM Discovery session and tools.

Fast, simple payments

Reduce the stress around payments with invoices paid in 2-5 days and 24/7
access to your funding balance

Plan Discovery Session

Unique to PlanM, explore the potential of your plan funding, understand how your budgets work as hours of support and how you can use them

Regular Plan Check Ins

Book quarterly check-ins with your PlanM Guide to check your spending is on track, get advice and information to suit your needs

Specialist NDIS Experts

Our Experts will take the time to help you understand your child’s plan, their goals and how you want to be supported by us

PlanM NDIS Knowledge Hub

Developed by subject matter experts, many who are parents just like you, to build your confidence around the NDIS

Preparation For Reassessment

Provide clear documentation of how you have spent your budgets across your plan, your providers and how your supports relate to your goals


PlanM understands how confusing and overwhelming the NDIS can be. That’s why we not only pay your NDIS bills on time but also at no extra cost to you will connect you with your own PlanM expert guide who will provide you with the right information you need to better understand each stage of your NDIS journey and empower you to make the most out of your NDIS funding. This includes free access to PlanM’s NDIS Knowledge Hub developed by our subject matter experts where you can learn more about the NDIS, how to take action on your NDIS budget and how to make the most out of your NDIS funds.

Yes, switching plan managers is simple and something that you can do anytime during your current plan or when you receive a new plan.

How to switch? Contact the PlanM team by filling out our simple sign-up form, calling our friendly team on 1300 019 334 or emailing us at hello@planm.com.au and we will make switching easy for you.

There are a few options available to you depending on your preference:

Have your provider send their invoices directly to us in PDF form via email. Email address is accounts@planm.com.au. Refer to next FAQ for information on NDIS requirements needed to be included within the invoice for them to approve and pay the invoice

Forward us a pdf version of the provider invoice via email. Email address is accounts@planm.com.au

Claim a personal reimbursement for a provider invoice that you have paid by sending an email with the pdf version of the provider invoice and proof of payment (e.g. receipt) to accounts@planm.com.au

No, as per the NDIS guidance the role of a plan manager is not to determine whether the supports or services purchased are ‘reasonable and necessary’. Our PlanM Guides and training through our NDIS Knowledge Hub will help you understand and ensure that your funds are spent in accordance with your NDIS plan.

Yes, PlanM is a related entity to Mable, an online platform that helps people with disability find, connect and engage the services and support of your choice from Australia’s largest and most diverse online community of independent support workers.

A plan manager will pay providers for supports delivered. A plan manager will help you monitor your funds, and provide financial reporting.

A support coordinator will support you to understand and implement supports included in your plan. A support coordinator will link you to providers and other community and government services. A support coordinator will also support you to build skills and direction.

An NDIS Partner in the Community delivering Local Area Coordination or early childhood services may provide plan implementation and monitoring support to you. Partner organisations are appointed by the NDIA to help you understand the NDIS, and find providers of support suited to your needs. The difference between a local area coordinator and early childhood partner / ECEI coordinator is that a local area coordinator is allocated to participants aged 7 years and older, whereas early childhood partners / ECEI coordinators assist participants 6 years and under.

Choice, respect and transparency are at the heart of our values

We understand that you are your child’s advocate and know them best. You can expect respect and transparency from us, to support you to have choice and control over how you manage your child’s funding.


“…with PlanM I now understand the plan, have someone in my corner and can focus on using the funding on the supports which will best help my son.”

Lisa, NSW


“your sessions and checklists were great to help me understand how I can better use the remaining funds within my son’s plan on innovative supports that will help him build his confidence, communication and friendships outside of a therapy session.”


“PlanM’s Breakdown and Implementation session was really helpful to see and understand how to allocate my sons funding all in the one place. The PlanM Guide also gave me some great ideas around innovative supports available to my son.”

Ready to take control
of your plan?

Contact us today and we’ll guide you through the process.

PlanM is a related independent business of the Mable Group

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